terms and CONDITIONS

1. General Information
By purchasing from JDidIt, you agree to the following terms and conditions. Please read them carefully before placing your order. These terms apply to all digital and physical products, services, and custom orders offered through our online store.

2. Products and Services
- All items sold are digital products — no physical items will be shipped unless otherwise stated.
- Product descriptions include details about file types, formats, and dimensions. Please review these carefully before purchase.
- Colors may vary slightly depending on your screen or printer settings.

3. Orders and Payments
- All prices are listed in the specified currency and may change without prior notice.
- Full payment is required before any files are sent or made available for download.
- For custom designs, a 50% down payment is required to begin the project. The balance must be paid before final files are released.

4. Processing Time and Revisions
- Instant downloads are available immediately after payment confirmation.
- Custom orders typically take 3–14 business days, depending on the project’s complexity.
- Each custom order includes 1–2 rounds of revisions. Additional revisions may incur extra charges.

5. Delivery of Files
- Digital products are delivered through email or instant download links.
- (Limited) physical products are shipped via our reliable delivery partners.
- Please ensure your email address and contact number are correct to avoid delivery issues.
- In case of download problems or shipping delays, contact us within 7 days of purchase for assistance.

6. Refunds and Cancellations
- Due to the digital nature of our products, all sales are final.
- Refunds, exchanges, or cancellations are not allowed once files have been sent or downloaded.
- For custom orders, refunds are only available before design work has started.
- If a cancellation is initiated by the seller due to unavailability or technical issues, a full refund will be issued.

7. Usage and License
- All digital products are for personal use only, unless otherwise stated.
- You may not share, resell, redistribute, or claim the design as your own.
- Commercial or business use requires a separate extended license agreement.

8. Intellectual Property
All designs, templates, and artworks are the intellectual property of [Your Shop Name]. Unauthorized reproduction, distribution, or use is strictly prohibited.

9. Shipping (for physical add-ons, if any)
If you’ve ordered any physical items (e.g., printed materials), shipping times may vary by location:
- Metro Manila: 1–3 days
- Outside Metro Manila: 3–7 days
- International: 7–30 days

1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when purchasing our digital products or using our services.

By using our website or placing an order, you agree to the terms of this policy.

2. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, billing address, and contact details.
- Payment Information: details processed securely through our payment partners (we do not store your credit card or banking details).
- Usage Information: including website activity, device type, browser type, and IP address (collected via cookies or analytics tools).

3. How We Use Your Information
Your information is used to:
- Process and deliver your orders.
- Communicate with you regarding your purchase, updates, or customer support.
- Send digital files, receipts, or important notifications.
- Improve our products, website, and customer experience.
- Comply with legal and tax obligations.

We do not sell, rent, or trade your personal data to third parties.

4. Payment and Security
All payments are processed securely through trusted third-party providers (e.g., PayPal, Stripe, or [insert your payment gateway]).
We never store or have access to your full payment information.

Our website uses SSL encryption and standard security measures to help protect your personal data from unauthorized access.

5. Cookies
We use cookies and similar technologies to improve site performance, personalize your shopping experience, and analyze traffic.
You can choose to disable cookies through your browser settings, but some features may not function properly as a result.

6. Third-Party Services
We may use trusted third-party tools (such as email marketing services, analytics platforms, or courier providers) to operate our business efficiently.
These third parties only access the information necessary to perform their tasks and are obligated to protect your data.

7. Data Retention
We retain your personal information only as long as necessary to:
- Complete your purchase or provide customer support.
- Comply with accounting, tax, or legal obligations.

Once data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Ask for corrections or updates to inaccurate information.
- Request deletion of your data (where legally applicable).

To make a request, please contact us at hello@jdidit.co.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

RETURN POLICY

1. Overview
Thank you for shopping with JDidIt! We take pride in providing high-quality digital products and excellent service. Please take a moment to review our return and refund policy before making a purchase.

2. Digital Products
All items sold in our shop are digital downloads. Once a file has been purchased and sent or downloaded, it is non-refundable and non-returnable.
This is because digital products cannot be physically returned, and once delivered, they are considered final sale.
Please review all product descriptions, previews, and file details carefully before purchasing. If you have any questions about an item, feel free to contact us before placing your order.

3. Custom or Personalized Orders
For custom or personalized designs:
- A 50% down payment may be required to begin the project.
- Refunds can only be issued before design work has started.
- Once work has begun or files have been delivered, refunds are no longer available.
- Revisions are included as stated in the order agreement (usually 1–2 rounds).

4. Incorrect or Damaged Files
If you receive:
- The wrong file,
- A corrupted or inaccessible file, or
- Experience a technical issue preventing download,

Please contact us within 7 days of purchase, and we’ll be happy to resend or replace the correct files at no additional cost.

5. Duplicate Purchases
If you accidentally purchase the same item twice, contact us immediately with your order details. We’ll verify the duplicate order and issue a refund or store credit.

6. Unauthorized Transactions
If you believe a purchase was made without your authorization, please contact us right away so we can investigate and assist you.

7. Physical Products (if applicable)
If your order includes printed or physical items:
- Returns are accepted for defective or damaged items only.
- You must contact us within 5 days of receiving your order and provide photos or videos of the issue.
- Returned items must be unused and in original packaging.

Shipping costs are non-refundable. JDidIt is not responsible for courier delays or delivery issues but will gladly assist in coordinating with the delivery provider to help resolve any concerns.

CONTACT
For questions, order issues, or custom requests, please contact us at:
📧 hello@jdidit.co